Cancellation & Refund Policy

This Cancellation & Refund Policy outlines the general rules related to job cancellations, payment arrangements, and refund matters for services and agreements arranged through the Akked platform.

All work arrangements, payment terms, cancellation conditions, schedules, and refund agreements are negotiated and agreed directly between the worker and the employer before any work begins.

Workers and employers may cancel work arrangements according to the terms they agreed upon directly.

Any refund requests, payment returns, compensation claims, or financial disputes must be handled directly between the worker and the employer according to their mutual agreement.

All financial arrangements and transactions conducted through the platform are solely the responsibility of the involved users.

Akked is not responsible for:

• Unpaid services
• Delayed payments
• Refund disputes
• Compensation claims
• Financial losses between users

If disputes arise regarding cancellations, payments, refunds, work quality, or agreements, users must attempt to resolve the matter directly between themselves.

Akked is a digital advertising and communication platform that connects workers, service providers, employers, businesses, and individuals across Iraq.

Akked reserves the right to modify or update this policy at any time as platform services evolve.

This Cancellation & Refund Policy is governed by the laws and regulations of the Republic of Iraq.

We're here to help with any questions about this policy.

📍 Basra, Iraq — Serving all governorates across Iraq.